PT Otto Pharmaceutical Industries conducted a Customer Audit at the Medion Plastic production facility in Cimareme on Thursday, June 4, 2026. The Supplier Quality Audit, which lasted for 8 hours, aimed to ensure compliance with the strict standards of the Pharmaceutical Industry Quality System.
The audit was based on two main parameters: Good Manufacturing Practices (GMP/CPOB) for packaging material suppliers, and Good Distribution Practices (GDP/CDOB). The evaluation process was carried out by PT Otto’s audit team, who were directly welcomed by the management and cross-departmental technical teams from Medion.
The series of activities ran comprehensively, starting from the opening session, a plant tour, to site visits of the warehouse, production, and shipping areas. The team also conducted an in-depth review of the quality system documentation, ranging from raw material procedures, In-Process Control (IPC), finished product release, and personnel qualifications, to complaint handling and transportation.
In addition to serving as a formal evaluation tool, this agenda became a valuable forum for both parties to exchange information and experiences. Based on the examination results, Medion Plastic was officially declared to have met all requirements to become a supplier of pharmaceutical industry packaging materials for PT Otto Pharmaceutical Industries.